Easy Returns

Return Policy

If for any reason you're not 100% completely satisfied with your item, we provide a Fast and Easy 30 Day Return Policy.  We want you to shop at iChief Supply knowing that our easy returns policy has you covered!

We will happily accept your return and provide you with store credit or a full refund of the purchase price.  All we ask is that you return the item back to us unused and in the original packaging, making sure that the product is in the same condition as you received it in, with labels still intact.

To request a refund or exchange a product, just email us at sales@ichiefsupply.com within 30 days of placing your order and we will happily take it back.  Refunds will be sent within 2-3 days after product has been received and inspected.  We do not refund shipping charges.

How to Return Your Items

  1. Please contact us first before returning any item!
  2.  Send an email to our returns team at sales@ichiefsupply.com with your NAME, ORDER NUMBER and REASON FOR RETURN.
  3. We will reply within 24-48 hours with advice and instructions on how to proceed.